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WE’D LOVE TO SEE YOU! WE’VE MOVED INTO OUR NEW SALON!
We’re excited to announce that the ultimate FALCONE hair experience is now open!
Our stunning new 170-square metre salon is only metres away from our previous salon in The Well, and features all-new amenities, a modern roomier space, and of course, our amazing team you know and love!
WE’RE NOW OPEN IN OUR NEW SALON LOCATION:
Shop 101-102 Camberwell Place
(The Well, 793 Burke Rd)
Camberwell, VIC 3124
SALON HOURS
Monday: 9:30am-9pm
Tuesday: 9:30am-6pm
Wednesday: 9:30am-9pm
Thursday: 9:30am-9pm
Friday: 9:30am-7:30pm
Saturday: 8:45am-5pm
Sunday: Closed
No-Show Policy
If you are unable to attend your appointment please call us to reschedule at least 24 hours prior to avoid a 50% no-show fee. Thank you for understanding.
BOOKING POLICY & TERMS OF SERVICE
Dear Valued Guests,
Thank you for your understanding and adherence to the following:
Consultations. As we strive to create ‘beautiful hair’ and complete satisfaction for every guest, we prefer to consult and quote on services prior to commencement. Although we do not offer a refund for change of mind, we will endeavour to reasonably correct hair that does not meet the agreed consultation.
Deposits. All new guest appointments and specialty services require a 50% deposit upon booking.
Cancellation Fee. If you are unable to attend your appointment please call us to cancel or reschedule at least 24 hours prior. If you do not cancel or reschedule at least 24 hours prior you will forfeit your deposit or incur a 50% cancellation fee.
Confirmations. We will send you a text 4 days prior to your appointment requesting your confirmation, and reserve the right to cancel an unconfirmed appointment.
Sundays & Public Holidays. Discounts are not accepted on these days, and all services incur a 15% pricing increase on Sundays.
Payments. We accept cash, EFTPOS, Visa, Master Card, American Express, Afterpay, and ZipPay, and some credit cards may incur a surcharge.
Refunds & Exchanges. We will gladly exchange unopened retail items within 7 days of purchase when returned with a receipt. We do not refund for change of mind.
VISIT US TODAY
FOR THE ULTIMATE FALCONE HAIR EXPERIENCE.
